Customer Problem
Prove the customer problem is real, frequent and worth solving.
Seven investment gates connect the customer problem, AI necessity, trust, technical readiness, economics and lasting advantage.
Prove the customer problem is real, frequent and worth solving.
Make AI earn its complexity; compare simpler alternatives.
Choose whether AI assists, recommends or decides — and how the user benefits.
Plan what happens when AI is wrong, how outputs are verified and who oversees it.
Check data availability, permissions, reliability and the fallback.
Examine willingness to pay, cost per interaction and the revenue loop.
Ask whether usage improves the product and creates an advantage worth renewing.
We take one AI initiative through the proprietary 7 Gates to establish whether it should be built, bought, redesigned or stopped.
Explore the AI Value Sprint ↗